We are currently experiencing an issue with our automated phone system. We apologize for the inconvenience and thank you for your patience while we resolve this issue.
Please call 1-800-494-4000 to report a gas or electric emergency, or to report an outage.
All of PECO’s online self-service tools including Start, Move, or Stop Your Service, Bill Payments, and online outage reporting will still be available during this time.
While we do our best to prevent them, power outages can happen. Make sure you stay informed. By signing up for outage alerts, you can receive text, email, or voice notifications with important outage information such as your estimated time of restoration.
While we do our best to prevent them, power and gas outages can happen. Make sure you’re prepared.
Get information about our restoration priorities and process after an outage.
Sometimes we have to turn off power to safely make upgrades and repairs.
Get answers to PECO's frequently asked questions about outages and storms.
With a My Account, you can manage notifications you'll receive about outages.
Want up-to-date outage information through push notifications and easier outage reporting? Download the PECO mobile app.